Do you have an electronic item from Walmart that doesn’t work or that you simply don’t want?
If you purchased an electronic device at Walmart and want to understand the company’s return policy, this article is for you!
What Is Walmart’s Return Policy on Electronics?
Walmart’s return policy states that electronics must be returned within 30 days with a receipt to obtain a refund or exchange. However, you can return electronics to Walmart without a receipt for exchange or store credit via a Walmart gift card.
KEY TAKEAWAYS
- Electronics from Walmart must be returned within 30 days of purchase.
- You can return electronics to Walmart without a receipt. But you will only get store credit or the option to exchange.
- Used or opened electronics are still returnable.
Keep reading to understand if you can return electronics to Walmart without a receipt. As well as without the box and if the product was used.
We are going to answer all your questions right now.
Can You Return Electronics to Walmart Without a Receipt?
Technically, Walmart’s electronics return policy dictates that you need a receipt to return an item within this category.
However, this is not the policy that Walmart employees follow. In fact, you can return electronics to Walmart without a receipt!
Although, you should understand that you will not be able to get a refund without a receipt. You can either exchange the electronic device for an identical product or opt for store credit on a Walmart gift card.
If you don’t have the receipt, Walmart can only offer a gift card with the value of the item at its lowest price point. So, if the device was on sale at any point, you may lose money on the return.
Can You Return Electronics to Walmart Without the Box?
Once again, what Walmart’s return policy describes isn’t exactly what happens for the return of electronics.
Walmart claims that you cannot return electronics without the original packaging, but almost every Walmart employee will allow it.
It’s important to note that if you try to return Walmart electronics through the mail, you certainly will need the original packaging.
So if you have lost the box, your best bet is to go into your local Walmart and hope they accept it!
The worst-case scenario is that they will only offer store credit or exchange as opposed to a full refund if you don’t have the box.
Can You Return Electronics to Walmart if Opened and Used?
Now, one extremely common question is whether or not you can return electronics if they are opened or used.
And we have great news for you! You can return electronics to Walmart if they are opened or used.
However, if the device has a memory, you must ensure you completely wipe it before initiating the return.
The main reason why you can always return electronics to Walmart, even if they are used, is that Walmart allows returns on defective items within 30 days of purchase.
The easiest way to return a used electronic item to Walmart is to say it didn’t function properly.
But be careful because you may be encouraged to simply exchange the item for another one instead of getting your money back!
How Much Time Do You Have to Return Walmart Electronics?
When it comes to timelines for returns, Walmart is actually very strict. Especially when it comes to electronics, as new products are constantly being released.
Electronics you must return in less than 30 Days:
- Computers
- Ipads
- Apple Watches
- TVs
- GPS Units
- E-Readers
- Digital Music Players
Electronics you can return after 30 days (90 Days Maximum):
- Video Games
- Game Controllers
- Cables
- Headphones
- All Electronic Accessories
There are no Walmart electronics items or electronic accessories that you can return after 90 days.
How Strict Is Walmart’s Electronics Return Policy?
Over the past decade, most Walmart customers and employees have reported that Walmart is not very strict with its electronics return policy.
In fact, one consumer reported purchasing a game console and playing it for two weeks before returning it for a full refund!
Although there are several reports of how easy it is to get away with returning electronics to Walmart, the truth is that the store is cracking down a bit.
Walmart loses about $3 billion in returns every year. So in order to combat this problem, they have become stricter over the past couple of years.
Conclusion
Walmart’s return policy states that all electronics must be returned within 30 days of purchase.
While the policy also states that the item must be in original packaging with a receipt, you can still return electronics without either. If you do have a receipt, you can get a full refund. But if you don’t, you will only receive the option to exchange or receive store credit.
