Walmart Video Game Return Policy [year]

Did you buy a video game at Walmart that you want to return?

In this article, we will discuss Walmart’s video game return policy so you can figure out if you can return your unwanted game!

Walmart Video Game Return Policy [year]

Walmart’s video game return policy states that any unopened game can be returned within 90 days of purchase for a full refund. However, a game can only be exchanged for the same game if it was opened. The company does not offer refunds or store credit for opened video games.


  • You can return an unopened video game to Walmart for a full refund with the receipt within 90 days of purchase.
  • Walmart allows exchanges for opened video games.
  • You can get store credit for an unopened video game without the receipt

Keep reading if you want to understand all the ins and outs of the video game return policy at Walmart.

We will answer all your questions, including: Can you return an opened video game? Can you return a video game without a receipt? And much more!

Can You Return Opened Video Games at Walmart?

Whether you bought a game for your Xbox, PS4, Nintendo Switch, or any other game console, you cannot return an opened video game to Walmart; it can only be exchanged.

If you opened the video game you purchased at Walmart, you cannot receive a refund or store credit. The only option Walmart allows is to exchange the game for another disc of the identical game.

Why Can’t You Get Your Money Back?

Now, you’re probably wondering why you can’t get your money back if you want to return an opened video game.

The truth is that it’s not actually Walmart’s decision. Copyright infringement laws prohibit the resale of opened video games.

That means that Walmart cannot legally sell the opened game, which is why you cannot get your money back either as a refund or even as store credit.

So, Walmart would lose a significant amount of money if they were to refund the money for open video games they cannot sell once returned.

Can I Return a Defective Video Game to Walmart?

Walmart strives to keep its customers happy.

So, if you noticed the game was defective after you opened it, you can exchange it for the same video game and hope the new one works!

You have 90 days to initiate an exchange for a defective video game that you bought at Walmart.

Can You Return Video Games to Walmart Without the Receipt?

If you did not open the video game, you have the option to return it within 90 days of the original purchase.

You can even return an opened video game to Walmart without the receipt. However, you cannot receive a refund for your original payment method. Instead, you will receive a gift card for the current price tag of the game.

Unfortunately, you cannot exchange or return an opened video game without the receipt.

Have There Been Any Changes to Walmart’s Video Game Return Policy?

Walmart usually offers consumer-friendly and fairly loose return policies. However, in the past year, the company has intensified the video game return policy.

The new video game policy is strictly enforced. You cannot return an opened video game except to exchange it for the exact same game if the one you purchased was defective.

No matter who you ask, no Walmart employee will allow a refund or even store credit for an opened video game.

Luckily, you can still return an opened game for a full refund.


Walmart’s video game return policy is stricter than many of its other policies.

You can return an unopened video game for a full refund up to 90 days after the original purchase. However, if the game has been opened, you can only exchange it for the exact same game.

The reason why you cannot return an opened video game to Walmart is that copyright and piracy laws forbid the resale of opened games. Therefore, Walmart would lose a substantial amount of money by refunding opened games.

Although, if you lost the receipt for an unopened game, don’t worry; you can return it to Walmart for store credit.