Walmart Controller Return Policy [year]

Did you buy a video game controller from Walmart that you don’t want anymore? Or did you take the controller home and find it was defective?

In this article, we will answer the question: What is the return policy for controllers at Walmart? So you can find out if you can return the controller you bought.

Walmart Controller Return Policy [year]

Walmart considered video game controllers electronic accessories as opposed to electronics. The policy for electronic accessories states that you can return the product, opened or unopened, within 90 days of the original with the receipt for a full refund. If you misplaced the receipt, you could likely get store credit.


  • You can return a game controller to Walmart within 90 days of the purchase for a full refund.
  • Refunds are only allowed if you have the receipt. Non-receipt items are eligible for exchange or store credit.
  • Used or defective controllers can also be returned.

Now let’s dig a little deeper into if you can and how to return a video game controller to Walmart!

We are going to answer all your questions right now.

Can You Return a Controller to Walmart Without a Receipt

When it comes to returning a controller at Walmart, you will be excited to know that you don’t need a receipt.

However, that being said, if you misplaced the receipt, the return will go a little differently.

The first thing to understand is that if you want to return a controller to Walmart without a receipt, you absolutely need a government-issued photo ID.

Next, when you initiate the return, the Walmart associate will give you the option to either exchange the controller for an identical model or opt for store credit via a Walmart gift card.

It’s important to note that if you don’t have the receipt, Walmart will only refund the value of the controller at its lowest price point onto the gift card. So if the controller was ever on sale, you might lose some money on the return.

Can You Return a Used Game Controller to Walmart?

If you bought a PS4 controller, Xbox controller, or any other console controller, you can still return it if you’ve already used it.

In this case, you still need to return the controller within 90 days of purchase. Also, if you want a refund for the money you spent, you will need to provide a receipt as proof of purchase.

On the other hand, if you don’t have the receipt, you can return a used game controller to Walmart.

However, you will only be able to exchange it for an identical controller or receive store credit for its value.

Can You Return a Broken Controller to Walmart?

Walmart’s electronics return policy states that you can return an item if it is defective, but only in exchange for an identical product.

Now, that means that whether you opened the controller and immediately noticed it was defective or you accidentally broke it, you can exchange it for the same controller that does work.

You should never tell Walmart that you broke the controller. Because, in that case, technically, the policy doesn’t apply.

However, they have no way of knowing that it wasn’t defective when you took it out of the box!

What Is Walmart’s Return Policy for Other Game Accessories?

Finally, you may be wondering what Walmart’s return policy is for other game accessories.

Walmart’s policy for accessories is the same across the board: You have 90 days from the date of purchase to return the item.

If you have the receipt, you will receive a full refund on the payment method you used to make the purchase.

Although if you don’t have the receipt, it’s still possible. But you can only either get an exchange for the same product or store credit on a Walmart gift card.

Here are a few of the game accessories this policy applies to:

  • Keyboards
  • Cables
  • Headsets
  • Power Adapters


The return policy at Walmart for video game controllers states that you have 90 days from the date of purchase to return the controller for a full refund.

You will only receive the refund if you have the receipt for the controller. However, if you don’t have a receipt, don’t worry. You can exchange the controller for an identical product or opt for store credit.

You can even return a used or even damaged game controller!