Unfortunately, some issues can commonly arise as you await for your Amazon package to be delivered. One frequent issue that many people see? A “Possible Delay in Delivery Due to Arrival at Incorrect Carrier Facility” message.
What does this mean? And is there anything you can do about it? Below, we discuss everything you can do if you’ve found yourself in this situation.
“Possible Delay in Delivery Due to Arrival at Incorrect Carrier Facility” means that your Amazon package has mistakenly been sent to the wrong carrier facility. However, this has been noted, and now your package will be directed to the correct carrier facility — and eventually to you.
This problem is actually a bit common for frequent Amazon shoppers. Learn more about this delivery issue below!
There are many ways to find out if your Amazon delivery will be delayed. You can do this by:
- Going on your Amazon account and tracking your order
- Using the tracking number on a mail carrier’s website (USPS, UPS, etc)
These are the two best ways to understand where your package is, and if it will be delayed. If you’ve gotten the dreaded “Possible Delay in Delivery…” message that we’ve discussed above, this doesn’t necessarily mean that your package will be late.
If you’re a Prime member, then you’re package will likely be late. There’s just no way to make up the mistake if you’re supposed to receive 2-day delivery.
But if you are a regular Amazon customer without Prime, your package could still arrive by that first estimated delivery date that you received when you first ordered.
Amazon always gives a broad range of estimated delivery dates, as they like to calculate worst-case scenario situations. Mistakenly sending your package to the wrong carrier is one of these rather unfortunate situations.
So, you might end up receiving your package before that estimated date, or on that initial estimated delivery date. As long as no other shipping issues arise, that is.
Will I Be Compensated by Amazon for a Delay in Delivery Due to Arrival at Incorrect Carrier Facility?
It is very rare to be compensated by Amazon for delays in deliveries due to mail carriers accidentally sending your package to the wrong carrier facility.
If you’ve paid extra for express or overnight shipping, you can call Amazon’s Support Team. They might refund you the delivery costs only. But receiving compensation for these types of situations is often rare.
You can always put in a complaint if this delay has greatly affected you or your plans.
It is worth noting that most Amazon packages arrive on time on or before the given estimated delivery date. In fact, in January 2021, only 5% of all Amazon deliveries were late.
It does appear that packages arriving at the wrong facility has become quite common for Amazon shoppers. In many ways, this seems to be an awfully common problem that so many people experience when they shop through Amazon.
Interestingly enough, it does appear that many people still received their packages on time, though, even with this delay. Prime members always got their packages late, as it’s hard to fix any delays in a 2-day shipping window.
Regular customers, however, share different stories. Once they realized that their shipment was sent to the wrong carrier, they assumed that they wouldn’t receive their order for a long time. Days to weeks, even.
Surprisingly, many found that their order still arrived at their front doorstep by the estimated delivery time that Amazon first gave them when they ordered.
Of course, not everybody had these same experiences. Other customers stated that they didn’t receive their off-course package for weeks. As you can see, every experience is different, so your own experience will likely also be.
“Possible Delay in Delivery Due to Arrival at Incorrect Carrier Facility” means that your Amazon package has mistakenly been sent to the wrong mail carrier facility. However, this has been recognized. Now, it will be redirected to your local mail carrier location and will eventually reach you.
Welcome to CompanyScouts! I am Jake, the founder of CompanyScouts. I hold an Msc in Economics and Business Administration. With a deep interest in the consumer segment, I strive to help people get to know their favorite companies even better.