How to Unhold an Amazon Account (Full Guide)

Has your Amazon account been put on hold? Unfortunately, this can sometimes happen if Amazon feels there is something suspicious going on with your account — even if there isn’t. Keep reading to learn more about what you can do in this situation!

How to Unhold an Amazon Account

To unhold your Amazon account, you should first start by getting in touch with Amazon support. There is a reason why Amazon put your account on hold. Find out what it is and work with Amazon to show that you are doing nothing wrong.

Below, we explain more of what you can do if you find yourself in this situation!

How to Get Your Amazon Account off Hold in 4 Steps

If your Amazon account has been put on hold, you can get it off hold by:

  1. Getting in contact with Amazon
  2. Working with Amazon to find out why your account was put on hold
  3. Work to show that you’ve done nothing wrong
  4. Fix any issues or problems that Amazon finds

And that’s it! Often, your Amazon account will be put on hold because Amazon believes that something suspicious is going on with your account.

This could happen if you have a duplicate account, if your account is missing key information, or if someone has unauthorized access to your account. So, ask Amazon why your account was on hold, if you don’t already know.

Then, work to fix any problems that Amazon may have. For example, if you just need to add key security information to your account, then add it and Amazon will put your account off hold!

Can I Always Get My Amazon Account off Hold?

Amazon put your account on hold for a reason. If this reason is not taken care of, or if this problem is not solved, then you might not be able to get your Amazon account off hold.

Therefore, it’s very important that you understand why your account was put on hold. How else are you going to be able to fix this problem? Amazon will be able to point you in the right direction — which is why it’s always important to get in contact with them ASAP.

How Long Time Does It Take for Amazon to Unhold My Account?

You could get your Amazon account put off hold in less than a few days. It could also take more than a few days or even a few weeks. It all depends on your specific situation.

If you get in contact with Amazon immediately and work with them to solve any issues that your account has, then you might get your account off hold in less than a week. Remember, it’s important to work with Amazon to solve this problem.

So, the quicker you get in contact with Amazon, the faster you’ll get full access to your account again!

How to Unhold Your Amazon Account Without an Email

The best way to unhold your Amazon account is given through the email that Amazon sends you when they explain that your account is on hold. You might also have success getting in contact with Amazon through Amazon Support’s live chat.

The live chat may send you in a different direction — and it might send you back to email. As you need a working email to get this problem fixed, and as you need an accurate email attached to your Amazon account, email may be the best way to unhold your Amazon account.

How to Avoid Your Account Being Put On Hold in the Future

Once you’ve had your account put on hold, you never want it to happen again! Luckily, there are certain steps you can take to ensure that your Amazon account isn’t put back on hold in the future.

As we’ve previously mentioned, your account is often put on hold because of suspicious activity. Amazon feels that something is amiss with your account. Often, this has to do with security issues.

For example, you may not have added the correct information to your account when you made it. This could flag Amazon and cause them to put a hold on your account. If you have a duplicate account, this could also lead to your account being put on hold. Keep reading about all reasons why your Amazon account is on hold.

The goal here is to ensure that your account isn’t suspicious. Fill out all information necessary — and ensure that it is accurate! Make sure you don’t have any duplicate accounts.

Find out why Amazon has put your account on hold the first time, fix these issues, and then ensure that these issues don’t arise again. If you do this, you shouldn’t have any issues in the future!


If your Amazon account was put on hold, this means that suspicious activity has flagged Amazon and led to the account hold. To get your account off hold, you can immediately get in contact with Amazon and work to resolve any issues your account may have.