Can Amazon Sellers See Your Home Address? [Important Facts]

In this day and age, it’s nice to hold on to some privacy when shopping online. So, in regards to sellers on Amazon, what can they see — and what can they not? For example, can they see your home address? Keep reading below to learn more!

Can Amazon Sellers See Your Home Address?

Amazon sellers that ship their own orders will see your home address if this is where your order is shipping to, as they will need to print out the shipping label that has your address on it. Sellers that have their shipments fulfilled by Amazon will not see your address.

Obviously, it’s nice to know who can and cannot see your address when shopping on Amazon. Below, we explain this in more detail!

Why Do Amazon Sellers Need to See Your Address?

First, let’s discuss why Amazon sellers need to see your address. Third-party sellers that ship their own orders on Amazon will always see your address — and that’s because they need to know where they’re shipping your package to!

Therefore, sellers will see your address as they are putting your order together. They will print out a shipping label that has your address on it. They will then ship your package to you, and you’ll receive your order.

Amazon sellers, therefore, act as if they are their own business — and they are. They need to see your address in order to accurately get your package to you!

What Information Does Amazon Share With Sellers?

There are different types of sellers on Amazon. As we’ve discussed above, there are third-party sellers that ship their own orders. Therefore, they’ll naturally see the address when they put together your order to ship it to you.

However, not all sellers on Amazon ship their own orders. There are many sellers who allow Amazon to ship their orders. These sellers will have products that will come from Amazon’s fulfillment centers — and you can clearly see this when looking at your order.

In this case, Amazon will not share with the seller your home address or your shipping address. Instead, Amazon will be the one sending your order to you — so they’ll be the only ones to see your address.

Can Amazon Sellers See Your Name?

Amazon sellers that ship their own orders will not just be able to see your address. They’ll also be able to see your name — or the name that the package is sent to.

Again, this is all part of the natural shipping process. As these third-party sellers are the only ones in charge of their delivery process, they need to see both your name and your address in order to accurately ship your order to you.

What Should I Do if an Amazon Seller Is Asking For My Address for a Replacement

Sometimes, a few odd circumstances can arise when it comes to sellers on Amazon. For example, say you’ve bought an item from a seller, but the item is broken or damaged. So, you get in contact with the seller on Amazon to let them know.

They offer to send you a replacement — but then they ask for your address. Shouldn’t they already have your address? Yes, they should. But they might be asking for your address to verify your order and ensure it is still being sent to the same place.

Now, if you’ve bought through a seller that has all of their items shipped through Amazon, they cannot see your address — and this is likely why they’re asking for it.

To keep your information private and to stay safe, it’s always best to request a replacement item through Amazon itself. Even if you’ve bought from a seller, Amazon can handle the return and replacement process for you — or they can act as the go-between between you and the seller.

In this way, you can always ensure that your privacy is respected. You won’t have to handle Amazon sellers asking for your address — or worrying about what to do in this situation!

What Should I Do if an Amazon Seller Is Asking For My Phone Number for a Return

Sometimes, another odd circumstance may occur: an Amazon seller asks for your phone number when you try to return an item. This can happen, and many people are left wondering why a phone number is needed in the first place.

Sometimes, some businesses may want a phone number on file to keep track of orders. They may also need your phone number for certain shipping purposes. Other times, this information is not necessary for sellers to have.

Much as we recommended above, don’t give out all of your personal information to sellers, especially if they’re asking for information they don’t need. Instead, bring your return process through Amazon rather than the seller.

In this way, you can always ensure that you’re keeping your information safe!

Amazon’s Privacy Policy

Reading through Amazon’s Privacy Policy can help you better understand exactly what they do and do not share with third-party sellers. However, as Amazon notes, you will always be aware when you are buying anything with a third-party seller, as Amazon will let you know!

How to Protect Your Privacy While Shopping on Amazon

If you’re looking to protect your privacy while shopping on Amazon, it’s always best to try to order much of your products through Amazon itself — or through sellers who allow Amazon to ship their products.

When you just work through Amazon, you can always safely know that only Amazon has all of your information.

However, there’s nothing wrong with buying from third-party sellers. If these sellers do begin to message you about wanting your phone number or home address whenever you’re dealing with returns, we do recommend working with Amazon during this process.

Working through Amazon, rather than with sellers, during return processes is always the best way to protect your privacy fully!

Keep reading to learn if Amazon can see your email address.


Third-party Amazon sellers who ship their own orders can see your home address, as they will be the ones printing out shipping labels and actually shipping the package to you. Sellers that ship through Amazon will never see your home or shipping address, in comparison.