What to Do if Someone Used Your Debit Card at Walmart

Did you just check your debit card balance only to find out that Walmart charged you for something you didn’t buy?

It’s most likely because someone stole your debit card information and used it fraudulently at Walmart.

Here’s what you should do.

What to Do if Someone Used Your Debit Card at Walmart

If someone used your debit at Walmart, the first thing you need to do is call your bank and let them know you did not make the purchase. They will refund the charge and cancel your card. As well you should call Walmart to ensure they approve the refund.


  • Call Walmart immediately if someone used your debit card for an unauthorized purchase.
  • You should always call your bank if there are unrecognized charges on your debit card.
  • Walmart and your bank will ensure you get a full refund for fraudulent purchases.

In this article, we will go through the steps you need to follow to ensure you get your money back if someone charges your debit card at Walmart.

So read on to find out all the information you need!

How Do I Contact Walmart for Unauthorized Charges?

First things first, if you notice a charge on your debit card from Walmart that you did not authorize, you need to call your bank.

However, in order to ensure you get your money back as quickly as possible, you also need to call Walmart.

Luckily, you can call the Walmart customer service line at 1-800-925-6278 any time, day or night.

You should have the unauthorized charge amount and date ready to give to the associate.

Your bank will then reach out to Walmart to initiate the refund, and if Walmart knows you did not make the purchase, the refund will go through more smoothly.

Can You Get Your Money Back if Someone Steals Your Walmart Debit Card?

Now, the good news is that you can absolutely get your money back if someone steals your Walmart debit card.

Because Walmart debit cards are distributed and handled by Walmart, you do not need to call a bank first.

Simply reach out to Walmart’s debit card customer service team at 1-877- 937-4098 and alert them of the unauthorized charges.

The representative will ask you several questions, including when the charge occurred and for how much. They will then cancel the card, issue a new one, and refund the money spent on the stolen card.

How Did Someone Use My Debit Card Without Having It?

Many people wonder how someone can use a debit card without having it. But unfortunately, it is incredibly common.

Fraudulent scammers can get your debit card information in a variety of ways. They could hack one of your online shopping accounts, get the numbers through a swipe at a gas station or store, or even through an app or email account.

Luckily, both Walmart and your bank will work with you to not only ensure you get your money back but also cancel the card so that the thief cannot continue to use it.

Is It Possible to Track Down Who Used My Walmart Debit Card?

If you want to find out who stole and used your Walmart debit card, unfortunately, you’re most likely out of luck.

It is almost impossible to track down who used your debit card. While you can certainly find out when and where they used it, learning who was behind the activity is extremely challenging.

This is because scammers can either get your card information online through hacking and then use the card without an ID or any personal information.

The only good news is that your bank, or Walmart, will always refund the money from unauthorized charges, even without knowing who stole the card.


If someone used your debit card at Walmart, don’t worry! All you need to do is contact your bank and Walmart’s customer service team to get the money refunded and your stolen card canceled.

The good news is that even though you probably won’t be able to find out who stole and used your card, you will still get the money back from Walmart.