Walmart Gift Card Not Working [year] [4 Quick Fixes]

Trying to use your Walmart gift card, but it’s not working?

It’s frustrating when it happens, especially since you don’t know what the issue is.

In this article, we’ll cover the most common reasons why a Walmart gift card is not working and what to do about it.

Why Is My Walmart Gift Card Not Working?

If your Walmart gift card is not working, it’s because of one of three reasons: The card balance is insufficient, the cashier isn’t running it right, or the card hasn’t been activated. To get your gift card working, check the balance and ensure it’s activated, and try the card again.

In this article, we will answer all your questions, including: What do you do if your gift card doesn’t work?

And, even more importantly, how to get your Walmart gift card to work with these 4 quick fixes!

1. Try the Card at a Different Register

Although it sounds too good to be true, one of the most common issues that Walmart gift card owners encounter is that the associate is simply running the card incorrectly.

As well, if your Walmart gift card is not working at self-checkout, it’s highly likely that you are using it wrong.

In order to find out if this is the problem you’re facing, you should use the card at another register or with another associate.

If that doesn’t work, don’t worry, there are several other solutions to try.

2. Check the Gift Card Balance

Another typical issue that Walmart gift card holders experience is that the balance is simply too low for the purchase they are trying to make.

If your Walmart gift card isn’t working, you can easily check the balance online by entering the 16-digit card number on the back as well as the 4-digit PIN number.

NOTE: The 4-digit PIN number can either be found on the back of the gift card or through activation.

It’s important to note that if you want to make a purchase that costs more than your gift card’s balance, you need to ensure that the associate only charges the actual amount you have on the gift card, and then the rest of the amount can be paid with a debit card, credit card, or cash.

If the balance is sufficient for the purchase, it’s likely because the card was never actually activated.

3. Ensure the Card is Activated

In order to use a Walmart gift card, you first need to ensure the card has been activated!

While some Walmart associates will activate the card for you if you purchase it in the store, if you receive the gift card as a present, you will need to activate it yourself by going into a Walmart or navigating to the Walmart gift card webpage.

Either way, you need to give your personal information, as well as the 16-digit card number and the 4-digit PIN number, to the associate or enter it online to activate the Walmart gift card. 

4. Only Use the Gift Card at a Valid Walmart Location

Walmart gift cards are fantastic because they can be used at Walmart, Sam’s Club, or PayPal either in-person or online.

If your Walmart gift card is not working, and you know that the balance is sufficient, the card is activated, and it is being used correctly, it’s probably because it is not accepted at that location.


If your Walmart gift card is not working, it could be because the card is not activated, the balance isn’t sufficient for the purchase, or the gift card isn’t being run properly.

Although it is unlikely because Walmart gift cards are accepted almost everywhere, Visa debit cards are accepted, it could also be because the store or location does not accept Walmart gift cards.