I Cancelled My Amazon Order but Still Got Charged [Solved]

You’ve decided to cancel your order, yet you realize after canceling that you’ve still gotten charged for that order. What can you do? Will Amazon automatically refund you the cost, or will you have to contact them? Keep reading to learn what you should do in this common situation!

What to Do if You Canceled an Amazon Order but Still Got Charged

If you have canceled your Amazon order, yet you have been charged, you should first wait about three to five days to see if you are refunded, or to see if this pending amount is never taken out of your account. If not, get in contact with Amazon Support.

Keep reading to find out more about what you can do if you have found yourself in this situation!

Why Did Amazon Charge Me Even Though I Canceled My Order?

If you’re looking to cancel your order, you must cancel your order before your package is shipped. This gives you a very small window after ordering to truly, successfully, cancel your order.

If you have been charged, this may mean that you haven’t been able to successfully cancel your order, as you didn’t meet the deadline to do so. You will still be charged and will still receive the delivery of this order. In order to receive your money back, you’ll have to return your package.

Sometimes, this is more of a logistical thing than anything. Say you cancel your order in the necessary time frame, before your order is shipped. Yet you’re still charged for the order. What do you do?

A pending charge for your order may show up in your bank account. If you’ve canceled your order in the given time frame, then this will be taken away and the money will not be taken out of your account. Wait about three to five business days to see if this works itself out.

If the money was truly taken out of your account, then it’s time to get in contact with Amazon Support. Let them know that you’ve canceled your account yet were still charged. They’ll be able to quickly fix this accidental problem!

Does Amazon Refund Canceled Orders?

Yes, Amazon does fully refund canceled orders — as long as you cancel your order before the package actually ships. If you do not do so, then you’re going to have to return the shipped items to get that full refund!

How to Get a Refund if You Got Charged for a Canceled Amazon Order

If you’ve been charged for a successfully canceled Amazon order — meaning that the order was never shipped and therefore, never delivered to you — there’s only one main thing you should do. And that’s to get in contact with Amazon Support.

In this situation, Amazon Support is the only way you’ll be able to get your money. Amazon may already be working to refund your money. But to make sure this is truly happening, getting in contact with Amazon Support truly doesn’t hurt!

How Long Does Amazon Take To Refund a Canceled Order?

It can take Amazon as little as a few days to as much as 30 days to refund a canceled order. Often, you will be refunded sooner rather than later. But depending on who you bank with and other particulars of your order, it could take a few weeks.

If your refund is taking a few weeks, it never hurts to get back in touch with Amazon Support to ensure that your refund is truly on the way. They’ll be able to let you know why there are any holdups if there are any!

Does Amazon Charge for Canceling Orders?

No, Amazon does not charge you for canceling your order! If you successfully cancel your order before your package is shipped, then you will see a full refund from Amazon. If you do not, you should always get in contact with Amazon Support immediately!


If you’ve successfully canceled your Amazon order before your package was shipped, you should ensure that you haven’t been charged, or that you have received a refund. If you are charged, you should get in contact with Amazon Support to work on receiving a refund for your canceled order.