Have you found yourself in a situation where you need to report an Amazon driver? There are a few steps you must follow. Below, we explain how to report an Amazon driver, as well as explain other key factors to know in this type of situation!
To report an Amazon Driver, go to Amazon’s website to contact Amazon Support. Once you get in contact with the Support team, inform them that you’d like to file a complaint about an Amazon driver. They will then help you successfully file this complaint and listen to your situation.
Keep reading below to learn even more about this situation!
If you’re looking to file a complaint about an Amazon driver, the best way is to go online to Amazon and begin to contact Amazon Support. You can easily do this through your web browser. As a result, this is the best way to contact Amazon about this situation.
If you’re looking to file a very serious complaint about an Amazon driver that has caused any type of on-road incident, Amazon states that you can call them anytime at 844-311-0406. This number, however, should only be used in emergency situations.
Otherwise, using Live Chat to contact Amazon Support is the easiest and best way to report an Amazon driver.
If you’re sending an email to Amazon to report an Amazon driver, you should be as clear as possible. Also, ensure that you’re providing as much information about the driver and the incident as possible.
For example, include the driver’s license plate, the area where the incident occurred (the name of the road), the time of day the incident occurred, and any other relevant information.
If you don’t have any of this specific information, try to be as clear as possible with the information you do have.
There are many valid reasons you can file a complaint about an Amazon driver. The most common reasons include:
- Reckless driving
- Damaged property
- Disrespectful attitude when dealing with the customer
- Delivering packages incorrectly (to the wrong address, to an unsafe area)
- Not delivering the package at all, though it states it was delivered
While we’ve discussed the main reasons you should report an Amazon driver, let’s now look at why you shouldn’t report an Amazon driver in certain situations. For example, you shouldn’t report an Amazon driver if:
- Your package arrives early in the morning or late in the evening
- Someone else stole your package
While these two reasons can be frustrating, you shouldn’t report your Amazon driver over them — mainly because these two situations are completely out of their hands.
Let’s discuss the first one. Amazon states that their deliveries can occur anywhere from 6 am to 10 pm. So, you should expect your package to be delivered at any time during this broad timeframe.
While getting a delivery early in the morning or late in the evening can be annoying, Amazon delivery drivers have a lot of packages they have to deliver throughout their day. Your package just happens to be either first on their route or last. And that’s okay!
Now, let’s discuss reporting your Amazon delivery driver for someone else stealing your package. If your Amazon driver left your package in an unsafe location (and not at your front door or where they’re supposed to leave packages), then you can report them.
But if your driver left your package at your front door, left it in a secure and safe spot, and somebody else stole it, this isn’t necessarily your driver’s fault.
If this has happened to you, let Amazon Support know. They’ll likely immediately send you a replacement or a refund!
While some people may believe that Amazon does not do anything about driver complaints, this isn’t actually the truth. Amazon is an incredibly customer-oriented business — so they take driver complaints seriously.
If complaints are serious enough, drivers will be fired. So, if you’ve witnessed a driver recklessly driving or doing something equally as terrible, definitely get in contact with Amazon. They’ll be able to keep this from happening again.
Keep reading if you want to know if Amazon drivers know what you ordered.
If you’re looking to report an Amazon driver, the best way to do this is to go to Amazon’s website and contact Amazon Support through any available option. Let them know what has happened and that you would like to file a complaint about the situation.