How to Cancel an Amazon Order That Needs Payment Revision

Wondering how to cancel a declined order on Amazon? When an order has been declined, it can seem impossible to cancel — but by following our advice below, you can do exactly this!

How to Cancel an Amazon Order That Needs Payment Revision

If your Amazon order has been declined and is awaiting payment revision, you can cancel it by calling Amazon Support and asking them to cancel it completely. You can also wait more than 24 hours without revising the payment method and it will cancel automatically.

Keep reading, as we explain more of what you need to know in this common situation!

Why Won’t Amazon Let Me Cancel My Order?

If your Amazon order has been declined and your payment method needs to be revised, it can seem very difficult to actually cancel the order. Upon first glance, it appears that Amazon doesn’t allow you to actually cancel the order.

Instead, they just consistently remind you to revise your payment method. You can’t actually cancel your order, as they’re waiting for the new payment to go through.

Obviously, if you ordered an item by mistake and are looking to cancel this entire order, this process can be greatly annoying. However, this is just one of those Amazon policies where Amazon wants to make sure that orders are going through accurately.

If you’re looking to cancel the order immediately, you could revise the payment method and have the purchase go through. Then, you could immediately cancel the purchase of the item and request an immediate refund.

This is just one of the options you could choose if you find yourself in this type of situation. However, we explain other options you have below!

Does an Amazon Order Cancel Automatically When It Says “Payment Revision Needed”?

No, Amazon does not immediately automatically cancel when the order says that “Payment Revision is Needed”. However, the order will eventually cancel about 24 to 48 hours after the order was placed — if the payment method is in no way revised.

Therefore, if you’re looking to cancel your declined Amazon order, all you have to do is wait. Wait for 24 to 48 hours and see if Amazon cancels the order themselves. Often, they do exactly this — and you won’t have to do anything else!

This might be the best option. If you add your payment method and then have the order go through (as we discussed above), you could potentially be waiting longer for the cancellation process to be completed.

How to Cancel an Amazon Order on a Mobile

You can cancel most Amazon orders — unless they are already in the shipping process. To cancel Amazon orders while you are on the mobile app, follow these steps:

  1. Click the Menu
  2. Go to Your Orders
  3. Find the items you want to cancel
  4. Click Cancel

And that’s all you need to do!

How to Cancel an Amazon Order on a Desktop

Looking to cancel your Amazon orders on your desktop? While similar to canceling while on the Amazon app, you should follow these specific steps:

  1. Go to Your Orders
  2. Find the order or the items that you’d like to cancel
  3. Click Cancel Item

To cancel any orders on Amazon, you should always ensure you’re canceling everything quickly after ordering. If your order has already entered the shipping process, then you will not be able to cancel your order or your items.

Therefore, it’s highly recommended that you cancel your orders as soon as possible if needed.

When Will “Payment Revision Needed” Go Away After I Have Cancelled My Order?

The “Payment Revision Needed” message will likely go away immediately after you have canceled your order. Instead of saying this message, it will now show that your order has been canceled.

Often, your order will be canceled about 24 to 48 hours after your payment has not been revised if your payment method has been declined. Once this happens, the “Payment Revision Needed” will also go away.

Read more about why Amazon keeps saying “Payment Revision Needed”.


If your Amazon order has been declined and you need to revise your payment, you might not be able to immediately cancel the order. However, you can wait about 24 hours after ordering and Amazon will cancel the order for you, as long as you don’t revise your payment method.