Amazon Says My Address Is Invalid [How to Solve It]

Usually, ordering from Amazon is easy and quick, but there can be a few issues that come up when you attempt to put in your shipping or business address. If Amazon can’t find your address, don’t worry, we’re going to find out how to solve it!

Why Does Amazon Say My Address Is Invalid?

Amazon’s address verification process is extensive; they use Google Maps and satellite feeds to pinpoint your address to ensure they know your exact location. If Amazon says your address is invalid, it’s either because you have entered it wrong or your location cannot be found in their system.

In this article, we are going to dig a little deeper into why Amazon may say your address is invalid and, more importantly, how to solve the issue so you can get your items shipped!

1. The Address Is New

If you live in a newly constructed home or development, your address simply may not be shown within Amazon’s verification system. This problem can also occur if your street name or house number has recently changed.

Unfortunately, there are few solutions when it comes to solving the issue if you have a new home. You can either wait until the address is added to the system, organize for your packages to be delivered to an Amazon drop-off location, or reach out to Amazon’s customer service team to see if they can get your address on the books!

2. The Information Is Incorrect

While you may have checked it several times, many Amazon customers find that the reason the site is saying their address is invalid is simply that the information they entered was wrong.

Of course, it’s important to triple-check the address you entered and ensure that every number, letter, and even spacing is correct.

3. Your Address Is Not Formatted Correctly

Typically, addresses located in the United States are all formatted in the same way. However, there are some locations that require specific formatting for online ordering as opposed to what you would write on the front of an envelope.

This reason why Amazon says your address is invalid is less likely than the others, but it is possible.

To find out if you are improperly formatting your address, you should use the USPS Zip Code lookup service. Just enter your information on the page, and USPS will regurgitate your address in its correct format.

How to Validate Your Address on Amazon

If you are still receiving the message that your address is invalid from Amazon, it’s time to reach out to their support staff. They may just have the resources and tools to validate your new address.

Regrettably, there is no way to validate your address as a customer without either calling or messaging Amazon directly.

How to Verify Your Address on Amazon as a Seller

As an Amazon seller, you not only can validate your address yourself, you are required to before Amazon agrees to sell your products.

To do so, just follow these instructions:

  1. Login to your Selling on Amazon Account using your email and password.
  2. You will be redirected to the address validation screen.
  3. In the Code field, enter the validation code from your postcard. The validation code is printed in red on both sides of the postcard.
  4. Click Next to validate your address. After you validate your address, you can proceed with creating your Selling on Amazon account.

It’s important to note that before this process occurs, you first need to verify your identity and apply for the postcard that Amazon will send to your address for registration.


When entering your address on Amazon, you may get a notice that says, “the street name or number appears to be invalid.” This happens if your home is newly built or you have entered the address wrong or in the incorrect format.