What is ICQA at Amazon? [Job Description + Salary]

Most people love to work at Amazon because of the many perks and pay they’d get. With over 1,000,000 workers in the United States, Amazon still has open opportunities for many job categories and titles. One of these is the ICQA position. But what does ICQA mean at Amazon?

What is ICQA at Amazon?

ICQA at Amazon means Inventory Control and Quality Assurance. In Amazon warehouses, the ICQA division is in charge of evaluating the precision and quality of inventories, and ICQA associates help carry out this role. Also, there are smaller units under the larger ICQA department, including Loss Prevention and Bin Consolidation.

ICQA is a support job, and Amazon does not usually allow recruits to work in this unit unless they’ve gained some competence in their current roles.

You may wonder what the ICQA Amazon job description is and how you can become successful in an ICQA job role. Keep reading to find out.

Amazon ICQA Job Description

ICQA stands for “Inventory Control and Quality Assurance”, and other organizations would call this exact position the inventory control specialist. In this section, we will cover what an ICQA data analyst does at Amazon.

An ICQA worker at Amazon is responsible for ensuring that goods entering the warehouse are in good shape and satisfy consumer demands. They may also be in charge of reviewing client complaints and evaluating items before shipping them out.

ICQA associates generally work in warehouses, but some may also work in customer service, technical roles such as data analysis, or other departments.

While you may be familiar with divisions in the ICQA department, you may wonder what an ICQA data analyst does at Amazon.

ICQA data analysts team up with the Outbound, Inbound, and Inventory Control operations to design tools and analyze data to enhance OE (operational excellence) projects. This role demands someone with strong analytical skills, business savvy, and written and spoken communication skills.

Also, they look deeply into data to identify underlying causes of problems, develop and manage decision support tools, and present their findings to business partners to boost overall business performance.

Some other primary duties of an ICQA Amazon data analyst include:

  • Develop data collection processes and manage data systems.
  • Design queries, compile data, and give reports in MS Access and Excel.
  • Create charts and graphs of data for reporting purposes.
  • Maintain data integrity
  • Mine data and troubleshoot errors.

How Much Do You Make as an ICQA Data Analyst at Amazon?

The salary of an ICQA Data Analyst varies depending on experience and the complexity of the role. According to Glassdoor, An ICQA Data Analyst at Amazon can earn between $32 and $45 per hour. Starting salaries range from $81,415 annually to $122,778 per year at the highest experience level.

The average Amazon Data Analyst makes approximately $102,000 per year, which includes a $92,986 basic salary and a $9,250 bonus. Also, Amazon’s data analyst salary is about $24,451 more than the national average for a data analyst.

The payment for some roles in the department will be higher, depending on the employee’s organizational level. In ICQA, for instance, a Tier III process assistant earns at least $2 an hour more than a Tier III associate.

How to Succeed in Amazon ICQA

The job demands and requirements in Amazon ICQA usually depend on what subdivision you’re looking to work in or already working in. For example, if you are working as a warehouse associate, you must be able to lift 52 pounds, but you might not need this in managerial roles.

But generally, securing a job position at Amazon ICQA requires some skills to succeed. Recruits are usually not permitted to work in this department unless they have shown competency and reasonable job experience in their existing or former roles.

Generally, you need technical and soft skills to succeed in landing your next job at Amazon ICQA, especially for the data analyst role. The general skills you might want to highlight on your resumé include:

  • Strong communication skills (both written and oral communication)
  • Positive attitude towards work.
  • You must be a great teamwork facilitator with organizational skills.
  • You must be safety-conscious.
  • Data presentation abilities, as well as interpersonal skills.
  • You must be able to pay attention to detail.
  • Fast learning abilities.
  • And proven warehouse experience will be an advantage.

If you are in a technical role such as an ICQA data analyst, or you’re just applying, ensure you have some or all of these technical or software skills:

  • Knowledge of Excel reports through data tables and plots
  • Knowledge of data warehousing and data modeling.
  • Proficient with complex statistical analysis using R, SPSS, SAS, or Python.
  • Competence in software development and coding
  • You should know about modern web development, including HTML5, CSS, and Javascript frameworks.
  • Knowledge of the AWS system and its configurations.

Is ICQA the Easiest Job at Amazon Warehouse?

One of the easiest jobs at Amazon is the Process Assistant (ICQA). This job requires you to stare at a computer all day and give floor workers commands.

Unlike some other roles, such as packer or stower, ICQA is one of the easiest jobs you can find in an Amazon warehouse. Why? It is less physically demanding.

But this does not mean their role is easy because some aspects of being in ICQA at Amazon require considerable technical skills and might be mentally demanding.

Working in ICQA, like other essential jobs such as Learning Ambassador, is one of the fastest ways for associates to advance their careers in Amazon warehouses.

How to Check for Open ICQA Amazon Jobs

Since Amazon has tons of open job opportunities for various categories on its website, it may be easy to get lost while searching for available ICQA roles. However, here are steps to guide your search:

  1. Go to the Amazon job page.
  2. Input ICQA as the keyword in the search bar.
  3. Then select your location.
  4. Knowing and entering the specific ICQA job title, such as “ICQA Data Analyst,” will launch you straight to any open position in your location.
  5. Alternatively, the keyword will bring you to the page where you can filter your search.
  6. Select your job type, category, country or region, team, and role. Available job positions will automatically be displayed after checking all the boxes.

How to Apply for an ICQA Job at Amazon

After you’ve gone through the job description and you think you are the best fit for an ICQA role, what next? You should apply.

Here’s a step-by-step guide to applying for an ICQA job at Amazon.

  1. Create an account using your email address and a six-digit pin. Then you’ll be required to confirm your account through email or cell phone.
  2. After logging into your account, select the “Apply” option next to your desired job posting.
  3. Click “Start Application” after reading the description page and the screening questions.
  4. After answering a few optional questions about your work history, you’ll take a short quiz.
  5. Choose the best shift schedule and location. Once you’ve chosen your shift, verify it and tap “Select this job.”
  6. Read the consent forms for your background check and fill in your details, then click “Accept Offer.”
  7. Schedule an appointment for a 30-minute pre-hire appointment.
  8. Submit Application

The Pros and Cons of Working in Amazon’s ICQA Department

Although ICQA is one of the easiest and most amazing departments to work in, it comes with its pros and cons. Here are some of the perks and stresses of working in Amazon’s ICQA Department.


  • It is one of the most straightforward and least physically demanding jobs on Amazon.
  • Working in ICQA is one of the best and easiest ways for employees to grow and get promoted at Amazon warehouses.
  • There isn’t as much pressure to meet rates as in other areas, like storage, picking, or pack flow.


  • Working in ICQA can be tedious, monotonous, and mind-numbing.
  • Associates can work an entire 12-hour shift doing bin count work.
  • You can get write-ups easily for low-quality work, such as making errors while counting.
  • Although ICQA work is not physically demanding, it requires long hours of standing, sitting, climbing, or kneeling. This might result in back discomfort and foot pain.


The ICQA department is in charge of evaluating the precision and quality of inventories. An ICQA worker at Amazon is responsible for ensuring that goods entering the warehouse are in good shape and satisfy consumer demands. The average Amazon data analyst makes approximately $102,000 per year.