Did you place an online order with Walmart that says “processing” instead of confirmed?
Why is your Walmart order taking so long to process?
Let’s find out right now.
Why Is My Walmart Order Still Processing?
When you place a Walmart digital order, it will say “processing” until they have the items you ordered ready to ship. The item or items are out of stock or back ordered if your order is still processing. Therefore, they cannot confirm your order.
KEY TAKEAWAYS
- Standard Walmart orders only take 2-4 hours to process.
- If the order is still processing after 1-2 days, it is because the item or items are back-ordered.
- You should call Walmart’s customer service line if your order takes more than 24-48 hours to process.
Read on to find out how long it takes Walmart to process an order. And what you can do (if anything) to make Walmart process the order faster.
This article has everything you need to know to get your Walmart order as soon as possible.
How Long Does It Take Walmart to Process an Order?
So, the first thing you need to understand is why your order is processing. And it simply means the item(s) you ordered are not yet ready to be shipped.
This is normal practice for Walmart and most orders only take 2-4 hours to process.
However, if your order is still processing more than 24 hours after you placed it, it’s because whatever you ordered is out of stock or back-ordered.
It could take Walmart 7-10 business days to process your order before it is confirmed and shipped if the items are back-ordered.
Can You Do Anything to Make Walmart Process an Order Faster?
So, you probably want to know what you can do to make the order process faster.
You don’t have to wait by the door and refresh your Walmart page every few minutes to see if the order is still processing.
You can and should call their customer service line at 1-800-925-6278 if your order still says “processing” after 1-2 days.
Unfortunately, there is nothing you can do to make Walmart process an order faster.
But the representative can tell you what happened and when you should expect your order to be confirmed.
Does Walmart Offer Compensation if Your Order Is Taking Long to Process?
When you call the Walmart customer service line to check in on your order if it’s still processing after a few days, you should also ask about compensation.
Although Walmart does not have to offer compensation, if you are upset with the situation, they usually do.
Some customers have reported receiving a $20 discount on their order. Others state that they got 10% off their total purchase for the inconvenience.
Conclusion
Your Walmart order is still processing because the item or items you ordered are back ordered and out of stock.
Standard processing times are between 2-4 hours. So, if your order is still processing after 24-48 hours, you should call Walmart’s customer service line to find out when it will be confirmed.
Sadly, a back-ordered item at Walmart can take between 7-10 business days before it’s available and ready to be shipped.