How Do I Get My Digital Code From Amazon? [Full Guide]

Amazon is a top platform for purchasing almost anything you need—from toys to home appliances to digital software and even video games. But not everyone knows how to get their digital code from Amazon.

So, how can you get your digital code from Amazon? Here’s the only guide you need.

How Do I Get My Digital Code From Amazon?

To get your digital code from Amazon, 1) Go to and select “Account & Lists” and click on “Your account”. 2) Under the heading “Digital content and devices”, click on “Digital games and software”. 3) You can now view all digital codes for software you’ve purchased on Amazon.

You can quickly get your digital codes from Amazon. However, you should know a few essential things about buying these codes. Keep reading to find out where you can find your digital code, how long it takes to get the code, and lots more.

Where Is My Digital Code From Amazon?

You can buy digital game codes for a variety of games on Amazon. You can get game codes for Xbox, PlayStation, Nintendo, and PC games. But it’s not uncommon for people to be unsure how to find their digital code on Amazon.

If you can’t find your digital code from Amazon, follow these easy steps to find your digital game code on the Amazon website.

  • Step 1: Go to the Amazon website and log into your account.
  • Step 2: Click the “Account & Lists” icon next to the flag. A drop-down menu will display as soon as you click on the icon.
  • Step 3: Next, select “Your Account.”
  • Step 4: Scroll down to the “Digital content and devices” area on the “your account” page.
  • Step 5: Click the “Digital games and software” link. Now you will see your whole collection of digital items and codes on the website.

Where Is My Digital Code in the Amazon App?

Getting around apps is much more convenient than finding your way around websites. If you are trying to find your digital code on your Amazon app, you can locate your code using your Android device, iPhone, or any other mobile device.

But you can not use the Amazon app to find your digital code. However, you can open your mobile web browser and follow the steps to get the digital code from the website (as shown above). Be sure to set your web browser to “desktop mode.”

How to Get a Digital Code From Amazon on iPhone

Since you cannot get your digital codes from the Amazon App, you’ll have to use your iPhone’s mobile browser (Safari or Chrome) and put it in desktop mode. This will allow you to sign in to your Amazon account and get your digital code.

To get the code, click on the icon at the top right with your name, then select “Your Account.” Now, select “Your Orders,” then go to “Filter” and select “Digital Orders.” Now, click “Apply” in the top right-hand corner.

This method will help you to see your digital games and software and access the code if you have any. Usually, Amazon sends a notification email that includes the digital code.

How Long Does It Take To Get a Digital Code From Amazon?

When you buy a digital code from Amazon, you should receive the digital code as soon as you make payments.

Amazon sends the digital code as an email to your linked email address. The email would be a confirmation of your order, but it would still contain your digital code.

You might experience a delay in receiving your digital code, and sometimes, Digital coupons can take up to four hours to arrive in your email. As long as there’s no problem with the details you’ve provided, you can be sure you will get the digital code.

You can also monitor the progress of your order through the “Your Orders” page on your Amazon account.

How Long Does It Take for an Amazon Digital Order to Be Processed?

Processing a digital order on Amazon could take 30 minutes to 21 days. However, Amazon generally gives customers a 30-minute time frame to allow them to reconsider their orders or purchase. Longer processing times can happen when your order has not yet been validated.

Delayed order processing issues can be caused by factors like bad weather, the difference in time zones of a third-party vendor, big orders, and priority shifts.

Also, If your credit card payment is not authorized or confirmed, your Amazon order may be delayed for several days. Failed payments can cause orders to be delayed or even canceled.

Orders still in the works can be held for up to 21 days before being automatically canceled if all efforts to resolve the issues prove futile.

What Does “Pending Verification” Mean for Amazon Digital Codes?

If you successfully submitted your request but are getting a “pending verification” message, there could be a problem confirming payment.

When the order is awaiting verification, there is probably a problem with the purchaser’s credit card. Amazon can take up to 21 days to verify your order and will cancel it if it is not confirmed within 21 days.

When an order is marked as “Pending,” they are merely preparing and packing it.

What Should I Do if My Digital Code From Amazon Does Not Show Up?

The digital code is included in the email confirmation, so check your inbox. However, if you can not find the code, here is something you can do.

Check the “Redeem your item” option on the “Your Orders” page. You can also find the code for the digital game or program you purchased on that page.

If your order hasn’t been processed after four hours, it probably has a pending status. This extra processing time is necessary to safeguard your data and stop fraudulent orders or charges.

How to Redeem a Digital Code From Amazon

To redeem your digital code, simply follow these steps.

  • Step 1: Open the “Your Orders” page.
  • Step 2: Next, locate the game or program you wish to redeem. Click “View order information.”
  • Step 3: After that, click View your item. You should see your digital game or software purchase code under “Redeem your item.”
  • Step 4: Enter the code precisely as it appears when you want to redeem it. You can also use the copy button to copy the code to your device.

If you need extra help redeeming your code, turn on “How to redeem your key.” Click the Redeem button if it’s present. You should know that only a few digital games or software applications can access this option.

Follow the redirect link and log into the relevant third-party account. You won’t need to enter your code manually because it will autofill. If it is still not showing, you should check to see if the code hasn’t already been unlocked and activated.


Amazon will deliver your digital code to your email. Sometimes, you may have to wait up to 4 hours to get your digital code. You cannot redeem digital game codes via the mobile app but can access them through the website.