Walmart Headphones Return Policy [year] [Full Guide]

Are you wondering if you can return headphones to Walmart?

Or maybe you want to know if you can return broken, used, or non-receipt headphones?

We are going to answer all of your questions right now!

Walmart Headphones Return Policy

You can return all headphones to Walmart within 30 days of the original purchase. It is also possible to return headphones that are broken, or used, or if you misplaced the receipt. However, they will not be eligible for a full refund, only for store credit or exchange.


  • Customers can return headphones to Walmart within 30 days of purchase.
  • You can return headphones without a receipt, but you won’t receive a refund.
  • You can also return opened, used, and broken headphones.

In this article, we will discuss everything there is to know about returning headphones to Walmart.

In just a few moments, you will be an expert on Walmart headphones return policy!

How Long Do You Have to Return Headphones at Walmart?

Walmart offers a variety of headphones, including Airpods, gaming headsets, Bluetooth headphones, and standard wired earbuds.

But no matter which type of headphones you opted for, they can be returned to Walmart within 30 days of the original purchase date.

Can You Return Headphones to Walmart Without a Receipt?

Now, if you lost the receipt for the headphones you purchased at Walmart, don’t worry.

You can return headphones to Walmart without a receipt. However, the process will look slightly different.

In order to return headphones to Walmart without a receipt, you will need a government-issued photo ID.

As well, it’s important to understand that you will not receive a refund for the headphones if you don’t have the receipt.

Instead, the Walmart employee will either offer an exchange for an identical item or store credit via a Walmart gift card for the lowest value of the headphones.

Can You Return Opened and Used Headphones to Walmart?

The next question consumers ask is if headphones can be returned if they are open, used, or even without the box.

And we have more good news! You certainly can return opened and used headphones, even if you don’t have the original packaging.

However, in this case, the return is at the discretion of the Walmart employee.

They need to be able to confirm that you purchased the headphones at Walmart. So if you don’t have the receipt or the box, they could deny the return.

Also, if the headphones are not in like-new condition, it could also be grounds to refuse the return.

Can You Return Damaged Headphones to Walmart?

Walmart’s return policy clearly states that if an item is defective or damaged upon opening, the customer can return it for a full refund or exchange.

So, you can return damaged headphones to Walmart, but only if they were damaged when you opened them. Therefore, not if you did the damage yourself.

Many customers use Walmart’s policy to lie and state the items were defective as opposed to the fact that they actually broke them.

Luckily, Walmart usually doesn’t ask too many follow-up questions, and you can still return them.


Walmart’s headphones return policy states that any customer can return headphones within 30 days of purchase.

If you have the receipt, you will receive a full refund on your original payment method.

However, if you misplaced the receipt, you are only eligible for an exchange or store credit for the headphones.

Luckily, you can still initiate a return even if the headphones are opened, used, or broken. But it’s important to remember that it will be at the discretion of the Walmart employee.