Do you want to return a computer monitor you purchased at Walmart?
If so, then you need to understand Walmart’s monitor return policy.
And luckily, everything you need to know is in this article!
What Is Walmart’s Return Policy on Computer Monitors?
Walmart’s return policy on computer monitors states that you have 30 days from the original purchase to initiate the return. If you have the receipt, you will receive a full refund. However, if you misplaced the receipt, the monitor is only eligible for exchange or store credit.
KEY TAKEAWAYS
- You have 30 days from the date of purchase to return a PC monitor to Walmart.
- Monitors without a receipt can be returned to Walmart, but only for exchange or store credit.
- You can return monitors to Walmart without the box, but you will need the original receipt.
Want to find out if you can return a monitor to Walmart without the box? Or maybe you want to know if you can return a broken monitor?
No matter what your question is, we have the answer right here.
How Long Do You Have to Return Computer Monitors to Walmart?
The first thing you will want to understand about Walmart’s computer monitor return policy is how long you have to request a return.
You have 30 days from the original date of purchase to return a PC monitor to Walmart.
If you have the receipt and initiate the return in a Walmart store or do so online through your Walmart.com account, you will receive a full refund for the monitor.
Can You Return a Monitor to Walmart Without the Box?
The next question consumers ask is whether or not they can successfully return a monitor to Walmart without the box.
Technically, Walmart’s policy states that in order to return a monitor, you need the original packaging. However, that is not actually true.
Almost every Walmart employee will accept the return of a monitor without the box as long as they can confirm the purchase was made at Walmart.
That means you need to have the receipt to return a monitor without the original packaging.
It’s important to note that if you don’t have the box, the return is at the discretion of the employee.
So, if they have any doubts as to whether or not the monitor is from Walmart or in working condition, they could deny it.
As well, if you want to return the monitor through the mail on Walmat.com, you absolutely need the original packaging.
Can You Return a Monitor to Walmart Without the Receipt?
Walmart is known for its incredibly loose return policies. That means that even though online it states you must have the receipt to return a monitor, you really don’t.
You can return a monitor to Walmart without the receipt. However, you should be aware that you will not receive a refund on the original payment method.
You can either opt to exchange the monitor for an identical model, or you can get store credit for the value of the monitor.
Also, if you misplace the receipt, you should know that you can only receive the lowest value of the monitor on a Walmart gift card. So if it went on sale, you might get less back than what you paid.
Can You Return a Broken Monitor to Walmart?
Walmart’s return policy states that any item which was damaged upon opening can be returned for exchange or a full refund.
That means that if the monitor was damaged in transport or is simply defective, you will have no problem returning it.
However, if the monitor broke after actually using it, the rules are slightly different.
Technically, you can only return a monitor that was damaged after being used if it’s covered under the manufacturer’s warranty.
Some consumers report that they have returned a monitor to Walmart for a full refund after they broke it during use by lying and saying it was broken when they opened it.
So, if you feel comfortable lying to Walmart for a return, this is always an option.
Conclusion
Walmart’s PC monitor return policy states that you have 30 days to return the product for a full refund.
However, if you misplaced the receipt, it’s not eligible for a refund. But you can get store credit on a Walmart gift card or opt for an exchange.
You do not need the box to return a monitor to Walmart. However, you will need the receipt if you lost the original packaging to confirm you purchased it at Walmart.
You can only return a broken monitor to Walmart if it was defective upon opening or if the damage falls under the manufacturer’s warranty.