Hundreds of millions of people have an Amazon or Amazon Prime account, and most people absolutely love using Amazon for their online marketplace and web services.
However, every once in a while, Amazon will close your account for no reason. So let’s find out: What does it mean when Amazon closes your account?
Why Has Amazon Closed My Account for No Reason?
If Amazon has closed your account for no reason, it is most likely because you somehow broke Amazon’s conditions of use. This could mean you have entered incorrect personal information, given fake reviews, returned too many items, or Amazon simply thinks your account is fake.
In this article, we will discuss the many reasons why Amazon may have closed your account, as well as whether or not a closed account can be reopened or if you will need to make a new one. So keep reading; everything you need to know is right here.
1. You Entered Your Personal Information Incorrectly
One of the reasons why Amazon may have unexpectedly closed your account is if your personal information was not entered correctly.
If Amazon double-checks your information and your name is not actually connected with the address you entered, or if the card you added as your payment method does not have the correct information, i.e., the billing address or CVV number, they may remove your account for safety.
You can find out if this is what happened to your account by calling Amazon’s customer service line at 1-888-280-4331.
2. You Gave Fake or Bribed Reviews
Amazon works quite hard to ensure that its consumers can trust the reviews of all products on the site. Although they do their best, a lot of fake reviews still get through.
What often happens is that third-party sellers are offering Amazon gift cards or other rewards for fake 5-star reviews of their products.
If you got the notification that states, “Amazon closed my account for misuse,” it’s likely because you participated in these bribes and Amazon found out, and then your account will be deleted or suspended.
3. You Returned too Many Items
Technically, there is no specific maximum number of items you can return to Amazon. However, Amazon may suspend or delete your account if you initiate too many returns in a short period of time.
Returning more than 10 items in a short period of time may lead Amazon to close your account. So if you think, “Amazon closed my account for returns,” it could very well be true.
4. Amazon Thinks You Are a Bot
The final reason why Amazon may close your account for seemingly no reason is that they think your account is associated with a bot, fraud, or scam for some reason.
This can happen if you don’t answer the CAPTCHA puzzle correctly multiple times or if it seems your orders and usage is fraudulent or robotic.
If you think that this may be your problem, you need to call Amazon at 1-888-280-4331 to let them know you are not a bot and find out whether you can reopen your account or if you need to make a new one.
Can My Amazon Account Be Reopened?
If Amazon closes your account unexpectedly, the first thing you need to do is find out why. Although you now know the many reasons why it could have been closed, you need to know what actually happened in order to initiate a solution and find out if you can reopen the account.
In order to find out if your Amazon account can be reopened, you will need to call Amazon’s customer service line at 1-888-280-4331 and speak directly with a representative.
The only two solutions for an Amazon account being closed are to either reopen it (if you’re allowed to) or to create a new Amazon account.
Can I Make a New Account if Amazon Closed My Account?
If you are thinking you don’t know what to do because Amazon keeps closing your account, the best solution is to simply make a new account.
Depending on why Amazon closed your account, you may be able to create a new account with the same email you used for the previous one, or you might need to use a new email address.
While understanding why Amazon closed your account is important, if you don’t want to bother reaching out to Amazon, you can simply create a new account with a different email right now.
Conclusion
If Amazon closed your account for no reason, it is most likely because you entered incorrect personal or financial information, you misused the site, or Amazon thinks you’re a bot or a fraudulent account. To fix any of these problems, you will need to reach out to Amazon’s customer support.